On your computer, go to Gmail. Enter your Google Account email or phone number and password. If information is already filled in and you have to sign in to a different account, click Use another account. If you get a page that describes Gmail instead of the sign-in page, at the top right of the page, click Sign in.

To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

If your account's email address ends in @gmail.com, you usually can't change it. If you're using a Google Account through your work, school, or other group, ask your administrator for help.